Health Care Success Story -

Challenge: A 76-bed acute care hospital in Iowa was contemplating a major construction project to increase its outpatient service offerings and to develop an on-site medical clinic. The organization also had a 16-bed psychiatric unit and a 10-bed skilled care wing. It was developing a PHO with local physicians and joint relationships with other area hospitals. Its foundation was in the planning stages to develop a senior housing project. Competitors were creating new pressures and the organization needed to develop a new strategic plan to help control all the complexity.

JCS Solution: Johnson Consulting Services assisted the hospital in taking its senior management, board and physicians through a joint strategic planning process to prioritize next steps and address the critical issues.

Results: Our work resulted in the development of a plan with broad-based support from these diverse stakeholder groups. The successful implementation of the plan was achieved 6 months ahead of schedule and we were subsequently retained by the board to update the strategic plan.

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